N3 Oceanic Return/ Exchange Policy

Res-Q® Products 60-day Satisfaction Guarantee!

We guarantee that you’ll be satisfied with all Res-Q products. In fact, we’re so sure you’ll feel better, more energetic and happier with our products that we will refund your entire purchase order if you’re not completely satisfied after 60 days of using the product as directed! Please feel free to call our consultants with questions or concerns at 1-800-26-ALIVE.

Res-Q Products 60-day Satisfaction Guarantee

If you are not satisfied with your first purchase of a Res-Q product from N3 Oceanic Inc, you may request a refund of your initial purchase of the product within 60 days of the order invoice date.  Product bottles (opened, unopened and empty bottles) must be returned via U.S. Mail, certified and insured, to N3 Oceanic within 7 business days after the 60 days for a full refund (less shipping and handling costs).  All shipping costs are the responsibility of the customer.
Note:  Preauthorization and a valid RMA # are required for all returns.  Please call 1-800-26-ALIVE to obtain an RMA #.

Res-Q Product Exchange Policy

Product exchanges may be requested within 30 days of the order invoice date.  Opened and unopened bottles you wish to exchange must be returned via U.S. Mail, certified and insured, and reach N3 Oceanic within 7 business days after the 30 days.  All shipping costs are the responsibility of the customer. 
Note:  Preauthorization and a valid RMA # are required for all exchanges.  Please call 1-800-26-ALIVE to obtain an RMA #.

*Note: If you receive a refund for returned product you will no longer be able to purchase that same product from N3 Oceanic. If you wish to exchange your product, then please see our exchange policy.